Issue with Chrome 63 hanging website loading

The Roll20 Team

The Roll20 Team


The rollout of Chrome version 63 is causing a conflict with the outdated and soon-to-be-updated WebRTC library that is currently being used by Roll20.

This conflict causes the loading of the virtual tabletop to hang and stall out completely. There are two ways to avoid this currently:

  1. Before WebRTC initializes (meaning the sole Game Master is alone in the interface), going to My Settings and disabling internal Video/Audio.

  2. Utilizing Firefox as your browser for the time being.

We will have an update to help mitigate this problem early within the week, and beyond that have an overall fix for WebRTC voice and video coming to the Development Server very soon.

Our apologies for not properly anticipating the scope of this Chrome issue in advance of the gaming weekend.

The Roll20 Team Roll20

Roll20 is the all-in-one solution for organizing and playing tabletop games online, allowing you to play your games anywhere and share them with anyone virtually. With the ability to choose from a number of popular titles built ready for your virtual tabletop, your adventures are limitless and you can get started playing with little to no prep. Dive into advanced features like Dynamic Lighting or explore macros and APIs to add some extra depth to your game. Roll20 lets you play your tabletop games, your way.